Privacy Policy

Protecting your privacy and data security is our top priority

1. Introduction

Repair Receipts ("we," "our," or "us") is committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy applies to your use of our AI-powered receipt processing platform, including our website, mobile applications, and related services (collectively, the "Platform").

This Privacy Policy should be read in conjunction with our Terms of Service. By using our Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with this Privacy Policy, you must not access or use our Platform.

Last updated: August 28, 2025

2. Information Collected

Personally Identifiable Information

We collect information that can be used to identify you personally, including:

  • Name, email address, and phone number
  • Business information (company name, address, tax ID)
  • Payment and billing information
  • Account credentials and profile information
  • Receipt images and associated data

Non-Identifying Information

We automatically collect technical information when you use our Platform:

  • IP address, device information, and browser type
  • Usage patterns and interaction data
  • Location information (with your consent)
  • Performance and error logs

AI Processing Data

Our AI systems process receipt images to extract information. This includes:

  • Receipt images and scanned documents
  • Extracted text and data fields
  • Processing accuracy metrics
  • Training data for improving our AI models

3. Use of Your Information

We use your information for the following purposes:

  • Providing and improving our receipt processing services
  • Processing payments and managing your account
  • Training and improving our AI models
  • Communicating with you about our services
  • Providing customer support and technical assistance
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations

We will never sell your personal information to third parties without your explicit consent.

4. Data Retention & Security

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Receipt data is typically retained for 7 years to comply with tax regulations.

Security Measures

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data transmission
  • Secure cloud storage with access controls
  • Regular security audits and penetration testing
  • Employee training on data protection
  • Multi-factor authentication for account access

5. Third Party Access

We may share your information with trusted third-party service providers who assist us in operating our Platform:

  • Cloud hosting and storage providers
  • Payment processors (Stripe, PayPal)
  • AI and machine learning service providers
  • Customer support and analytics tools

All third-party providers are bound by strict confidentiality agreements and may only use your data to provide services to us.

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: Required for basic platform functionality
  • Analytics cookies: Help us understand how you use our Platform
  • Preference cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality.

7. Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@repair-receipts.com

8. AI Processing & Data

Our AI systems process receipt images to extract information. Important details about AI processing:

  • Receipt images are processed using machine learning algorithms
  • Extracted data is used to improve AI accuracy over time
  • You can opt out of AI training data usage
  • AI processing is performed on secure, encrypted servers
  • Human review may be conducted for quality assurance

9. Payment Information

Payment processing is handled by secure third-party providers:

  • We do not store your full credit card information
  • Payment data is encrypted and processed securely
  • We only store payment confirmation and billing details
  • Third-party payment processors are PCI DSS compliant

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt out of the sale of personal information
  • Right to equal service and price

To exercise your California privacy rights, contact us at california@repair-receipts.com

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

  • Standard contractual clauses approved by data protection authorities
  • Adequacy decisions for certain countries
  • Certification schemes and codes of conduct

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our Platform
  • Sending you an email notification
  • Displaying a prominent notice on our Platform

Your continued use of our Platform after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: