Payment Processing Terms

Repair Receipts provides payment processing services through our Platform to facilitate subscription payments and service purchases. These Payment Processing Terms govern all payment-related activities.

By using our payment services, you agree to these terms in addition to our general Terms of Service and Privacy Policy.

Last updated: August 28, 2025

Billing Cycles

We offer the following billing options:

• Monthly: Billed every 30 days from your subscription start date
• Annual: Billed once per year with potential discounts
• Lifetime: One-time payment for permanent access

Fee Structure

Our fees include:

• Subscription plan fees as advertised
• Processing fees charged by payment processors
• Taxes where applicable
• Late payment fees for overdue accounts

Price Changes

We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to renewals.

Accepted Payment Methods

We accept the following payment methods:

• Major credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards with credit card logos
• Digital wallets (Apple Pay, Google Pay, PayPal)
• Bank transfers (for annual and lifetime plans)

Payment Processing

All payments are processed securely through our third-party payment processors. We do not store your full payment card information on our servers.

Payment Authorization

By providing payment information, you authorize us to charge your payment method for all fees associated with your account.

Plan Types

We offer various subscription plans:

• Free Tier: Limited features with basic receipt processing
• Professional: Enhanced features for small businesses
• Enterprise: Full features for large organizations
• Custom: Tailored solutions for specific needs

Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel auto-renewal at any time through your account settings.

Plan Changes

You may upgrade or downgrade your plan at any time. Plan changes take effect at the next billing cycle.

Cancellation Policy

You may cancel your subscription at any time:

• Through your account settings
• By contacting our support team
• By emailing cancellation requests

Refund Policy

Our refund policy is as follows:

• Monthly Plans: No refunds for partial months
• Annual Plans: Pro-rated refunds for unused months
• Lifetime Plans: 30-day money-back guarantee
• Technical Issues: Refunds for service failures

Service Continuation

After cancellation, you retain access to your account until the end of your current billing period. Data export is available for 30 days after cancellation.

We use third-party payment processors to handle transactions securely:

• Stripe: Primary payment processor for credit card transactions
• PayPal: Alternative payment method for digital wallets
• Bank Transfer Services: For direct bank payments

Processor Terms

By using our payment services, you also agree to the terms of our payment processors:

• Stripe Services Agreement
• PayPal User Agreement
• Bank transfer service terms

These third-party terms are in addition to our own terms and may be updated by the processors.

Payment Security

We implement industry-standard security measures:

• PCI DSS compliance for payment processing
• End-to-end encryption for all transactions
• Secure tokenization of payment information
• Regular security audits and penetration testing

Data Protection

Your payment information is protected according to:

• Our Privacy Policy
• Applicable data protection regulations
• Payment processor security standards
• Industry best practices

Dispute Resolution

If you dispute a charge or have billing questions:

• Contact our billing support team within 60 days
• Provide detailed information about the dispute
• We will investigate and respond within 30 days
• If unresolved, you may contact your payment provider

Unauthorized Charges

If you notice unauthorized charges:

• Contact us immediately
• Review your account for suspicious activity
• Consider changing your account password
• We will investigate and reverse unauthorized charges

Tax implications of our services:

• Sales Tax: Applied where required by law
• VAT: Applied to EU customers as required
• Tax Exemptions: Available for qualifying organizations
• Tax Documentation: Provided for all transactions

You are responsible for determining the tax implications of using our services in your jurisdiction.

Currency and exchange rate policies:

• Base Currency: All prices are in USD unless otherwise stated
• Exchange Rates: Applied by your payment provider
• Conversion Fees: May apply for international transactions
• Local Pricing: Available in select regions

Exchange rates and conversion fees are determined by your payment provider, not by us.

Our liability for payment-related issues is limited to:

• The amount you paid for the disputed service
• Direct damages caused by our negligence
• Refunds for service failures

We are not liable for:

• Indirect or consequential damages
• Losses caused by third-party payment processors
• Currency exchange rate fluctuations
• Banking system delays or failures

These Payment Processing Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration in accordance with our dispute resolution procedures.

These terms are subject to change with notice. Continued use of our payment services constitutes acceptance of updated terms.

For payment-related questions or support, please contact us: